That’s how I envisioned the goals and objectives we were working on. Branches and leaves. Thinking about it that way also made me realize the importance of producing...

One day at work, I recall being informed during one of our department meetings about an incident from the day before. The staff member that closed did not lock the building doors before leaving. Fortunately, no one entered the building and cleaned us out. A well-meaning customer saw the doors slide open and then slid them back closed. We were lucky! The experience reminded us that mistakes happen. Especially when we are distracted. But it didn’t end there. The person responsi